Mr and Mrs Smith took their daughter to a private clinic in Shanghai. Upon realising she needed urgent surgery and finding themselves in a clinic with inadequate medical equipment, the anxious parents turned to AXA for help. Our team worked tirelessly to secure a bed in one of China's best children's hospital with direct settlement for the medical bill, leaving the family safe and sound.

A 15 employees IT firm based in Suzhou was looking to transfer from its local insurer to alleviate the many constraints of its Policy. AXA's team built a customised plan and benefit table matching or improving its current policy while ensuring coverage for pre-existing conditions and allowing access to a large direct billing network. Upon receiving this offer, the firm became an AXA member without a moment's hesitation.